Shipping policy

Most orders will ship within the contiguous US. Some exclusions will apply. Hawaii, Alaska, Puerto Rico, APOs and P.O. Boxes do not qualify for free shipping.

 

All packages will ship within 3 business days of ordering. All preorder items will ship once all of the items in your order have arrived to us. If your order contains a live inventory item and a preorder item then the live item will be refunded as these can not be on the same invoice a separate order must be placed. 

Please be aware that there can be delays with manufacturers and suppliers getting products out to us, for timely shipping.

Our sealed products are sent factory sealed, in the factory wrapping (when applicable) and we are not responsible for rips or imperfections in the wrappings, or missing or damaged components inside the factory sealed item.

When using mail forwarding companies for international orders, we cannot be held responsible for the contents of your package in any way, as we do not have any traceability of the package, and cannot confirm if any mishandling occurred after the package was marked as delivered, during the time in their possession, or in transit from the mail forwarding company to the customer.


Please order accordingly. Business days are Monday through Friday and do not count holidays.